Cancellation & Refund Policy

1. Our promise

We want you to buy with confidence. If a paid FPL product does not serve you, we make it simple to ask for your money back within the windows below.

2. Digital products and courses

E-books, audiobooks, recorded courses and toolkits carry a 7-day refund window from the date of purchase. Write to us within 7 days and we will refund the full amount — no long forms, no hard feelings. After 7 days, or once a course has been substantially consumed (more than 30% of lessons completed), refunds are not available.

3. Memberships and subscriptions

Paid membership tiers may be cancelled at any time from your account or by writing to us. Cancellation stops future billing immediately; access continues until the end of the period already paid. The first payment of a new membership carries the same 7-day refund window.

4. Live workshops and events

Cancellations made at least 48 hours before a paid live workshop receive a full refund or a free transfer to a future batch. Within 48 hours of the event, we offer a transfer but not a refund.

5. How to request a refund

Email omjai.vt@gmail.com from your registered email with your order details. Approved refunds are processed within 5–7 working days to the original payment method, via our payment partner (Razorpay or the gateway used at checkout). Bank posting times may add a few days.

6. Failed or duplicate payments

If money was deducted but your product or access was not delivered, or you were charged twice, tell us and we will refund the excess in full within 5–7 working days of verification.

7. Contact

Any questions about this policy: see our Contact page.